A safer response to storm damage
Calls taken day and night
You can report active leaks and displaced materials 24 hours a day.
Immediate risks considered
We prioritise unstable materials, water entry and damaged ceilings.
Chimney details included
We inspect masonry, pointing, flashing and nearby coverings together.
Urgent help when weather gets through
Active water entry, displaced materials and storm damage need prompt reporting and a safe first assessment. We provide 24-hour emergency roofing coverage for properties in West Kirby. Tell us when the problem began, which rooms are affected and whether slates, tiles or chimney materials appear to have moved. Ground-level photographs can help us understand the likely fault. Keep away from bulging ceilings, fallen debris and wet electrical fittings, and don't climb outside to inspect the damage.
Chimneys and high details need planned access
Storms can expose defects around chimney stacks, including loose masonry, tired pointing and lifted flashing. When arranging work in West Kirby, tell us whether loft access is available and what lies beneath the chimney elevation. Boundaries, extensions and narrow external spaces can affect high-level access. We inspect the stack with its leadwork and adjoining coverings, separating urgent safety concerns from lasting repairs that require suitable conditions.
Frequently asked questions
What should we do if the ceiling starts bulging?
Keep people and belongings away from the area and avoid touching the ceiling. Water can make plaster heavy and unstable. Mention the bulge during your call, along with any nearby lights or electrical fittings that may have become wet.
Can you attend after storm damage at any hour?
You can call us 24 hours a day about storm damage. We assess the information, conditions and access to decide the immediate step. Unsafe weather may mean temporary protection comes before a permanent high-level repair.
What information helps with chimney storm damage?
Tell us about fallen mortar, visible cracks, loose pots, damp around the chimney breast and any displaced roof materials. Safe photographs from the ground or loft can help, but don't approach unstable debris or climb onto the roof.